Shipping Policy

Last Updated: March 2026

IMPORTANT: dineshmali.in sells DIGITAL PRODUCTS only.
We do not sell or ship any physical goods.

DIGITAL DELIVERY POLICY

All products available on dineshmali.in are digital downloads — including
ebooks, checklists, caption packs, templates, and other PDF-based resources.
There is no physical shipping involved.

HOW YOUR PRODUCT IS DELIVERED

Step 1: You complete your purchase on dineshmali.in via PayU, Razorpay payment gateway.
Step 2: Upon successful payment confirmation, an automated email is sent to
the email address you provided at checkout.
Step 3: This email contains a secure download link for your purchased product.
Step 4: Click the download link to instantly access and download your product.

DELIVERY DURATION

All digital products are delivered instantly — within 5 to 10 minutes of
successful payment confirmation, via automated email.

If you do not receive your download email within 30 minutes of payment:
1. Check your Spam or Junk mail folder
2. Ensure you entered the correct email address at checkout
3. Contact us at mrmalidinesh@gmail.com with your order details

DELIVERY EMAIL

The download link will be sent from: mrmalidinesh@gmail.com
Please add this email to your contacts to avoid it going to Spam.

RE-DOWNLOAD POLICY

If your download link expires or you are unable to access your file, please
contact us at mrmalidinesh@gmail.com with your order number and we will
resend the download link within 24 hours at no additional charge.

NO PHYSICAL SHIPPING

Since all products are digital, there are no:
– Shipping charges
– Delivery timelines
– Courier or postal services involved
– Physical packaging or materials

CONTACT

For delivery-related queries:
Email: mrmalidinesh@gmail.com
Website: dineshmali.in
Response Time: Within 24 hours